Q: What are the care instructions for my REpurposingNOLA Piece by Peace item? A: All of our burlap bags will love a gentle cold wash cycle and line dry once or month, or as needed. Our salvaged wood items have been sealed and can be cleaned with a damp cloth. And 100% repurposed cotton canvas clothing items are made durable for normal wash/dry.
Q: What materials are used to make RepurposingNOLA products?
A: We only select materials found locally in New Orleans to create our uniquely sustainable, fashionable designs. Cypress salvaged locally is found at the Green Project or Rebuilding Together from deconstructed flooring and doors, the wood is then sanded, reshaped, and sealed to create our unique Home Sweet Home line. Sturdy burlap from local PJs roasting house coffee sacks that originate all over the globe stamped specifically for destination: New Orleans are redesigned into our cool bags and clothing line. We carefully uncover extra bolts of fabrics leftover from local hotel renovations along with canvas materials discarded from old boat canopies, warehouse decking or hotel awnings, belts, ties, and vintage hardware, then clean the material and re-purpose it for our bags and clothing.
Q: What if I don't like to order online?
A: We are available M-F from 9a-11a CST to take your order over the phone. Contact us at 504-261-3275.
Q: What if I want to ship to another address?
A: Not a problem. Simply fill out the billing section with your address, and the shipping with where you want it delivered.
Q: What is your return policy?
A: Returns within 7 days of purchase for full refund, less shipping. Exchanges within 30 days for replacement item only, customer is responsible for additional shipping fees. Quality control is of the utmost importance to us; however, should any REpurposingNOLA item not live up to our standards, we will be happy to repair or replace that item for you. Customer is only responsible for shipping item back to us.
Q: Do you accept checks?
A: We accept eCheck.net which is a product of Authorize.net, one of the most secure forms of online credit card payments available.
Q: Do you have a retail location for your product line?
A: Select items from the REpurposingNOLA Piece by Peace line are currently available at several retailers in New Orleans, New York, and Maine. A complete list is available on our CONTACT US page. If you are interested in carrying REpurposingNOLA Piece by Peace products, please email apresdeux@gmail.com your business and contact information.
Q: If an item is out of stock, can I still order it?
A: Absolutely. Our items are produced FRESH every week, and unless an item has been discontinued, we will make another one for you. Select items are actually made FRESH for your order. Please allow 5-10 days per item for production and shipping on out of stock items.
Q: Is everything REALLY made locally?
A: We only contract with local artisans to hand-produce our designs from locally gathered, repurposed materials and pay fair wages for their work. The RepurposingNOLA Piece by Peace product line keeps your investment local. We do not work with manufacturers overseas to produce under questionable ethics, the only shipping we do is in delivering our product to you. As we grow nationally, our production locations will grow with us to accommodate regional activity, thus maintaining our low carbon footprint. No matter where you are on the planet, you can be cool; do good, Piece by PeaceTM.
Q: What is the minimum order for a retailer to carry the product line?
A: Please refer to our WHOLESALE page for more information.
Q: What if I have a question that isn't covered?
A: No worries. Email us at apresdeux@gmail.com